We are looking for an enthusiastic Telesales Executive to handle inbound and outbound telephone calls. An effective telesales executive must be an excellent communicator and have superior people skills. They must be comfortable presenting services over the phone as well as dealing with inquiries. The candidate for this role must fulfill all the following:

Key Responsibilities

• Perform outbound calls to explain about new products to clients and prospects.
• Manage and handle all incoming calls via phone or any other communication platforms on any enquiries with regards of our product.

Job Requirements

• Possess at least a Diploma in any related background.
• 1 year of work experience in the customer service industry. Any sales experience in the contact center, tele-marketing, or sales promoter will be added bonus.
• Fluent in both English & Bahasa Malaysia.
• Confident, sales-driven individual with impressive character.
• High patience and able to handle inquiry prospects.
• Able to work in a high-pressure environment and tight deadlines.
• Strong negotiation and consultative sales skills.
• Excellent persuasive, organizational, and problem-solving skills.
• Exceptional customer service skills – Attentiveness, empathy, patience and consistency, persuasion, and communication skills.